Contact and Support
We’re here to help. Use the options below to connect with the right person.
For questions about:
Starting or refilling PrEP or PEP
HIV or hepatitis C testing
Appointments, walk-in hours, or services offered
Test results or medication questions
Same-day care or urgent needs
Please contact the pharmacy where you plan to receive care. Each pharmacy manages its own appointments and clinical services.
For Care and Visit Questions
Community Health Worker Support
A community health worker is available to help with navigation and follow-up, not direct medical care.
Contact the community health worker for help with:
Understanding next steps after your visit
Follow-up testing or lab referrals
Insurance questions or cost concerns
Enrolling in assistance programs
Transportation support (such as Lyft rides)
Finding a provider for ongoing care
Community Health Worker
Name: Lizbeth Rivas
Phone: (760) 301-7747
Email: prepcarepharmacy@gmail.com
If you leave a message, someone will get back to you as soon as possible.
Project Leadership and Program Questions
For questions about the program itself, partnerships, or general information, you may contact the project director.
Contact the project director for:
Questions about the program or partnerships
Media or outreach inquiries
General feedback about the project
Project Director
Name: Alex Dubov, PhD, DrPH
Title: Associate Professor
Affiliation: Loma Linda University, School of Behavioral Health and School of Pharmacy
Email: adubov@llu.edu
Please note: the project director does not provide medical advice or manage individual patient care.
If you think you may need PEP, seek care as soon as possible, and within 72 hours, at a pharmacy or healthcare provider.
If someone may be experiencing an overdose, call 911 immediately and use naloxone if available.