Refer a Patient

This program is designed to make HIV prevention fast and easy for your patients. Referrals can be completed in minutes, and many patients can start PrEP the same day at a participating pharmacy.

How to Refer

  • 143,000 people are living with HIV

  • New HIV diagnoses increased by ~6% from 2019 to 2023, reaching nearly 5,000 per year

  • Hepatitis C causes more deaths than HIV, with a mortality rate 1.3 times the national average

  • An estimated 17% of Californians live with a substance use disorder as of 2025, nearly double the rate three years ago

Who Should Be Referred

Refer patients with current, ongoing, or anticipated risk for HIV, or anyone who wants added protection. Referral is appropriate if a patient:

  • Has condomless sex with partners of unknown or unsuppressed HIV status

  • Has a partner living with HIV

  • Has multiple or anonymous sexual partners

  • Exchanges sex for money, housing, food, or drugs, or has partners who do

  • Has had a bacterial sexually transmitted infection in the past year

  • Uses or injects substances, or has partners who do

  • Has used post exposure prophylaxis or expects ongoing HIV risk

  • Experiences housing instability or recent incarceration

  • Expresses anxiety about HIV risk

  • Requests PrEP, even without sharing specific risk behaviors

Patient interest alone is sufficient for referral.

Urgent Situations

If a patient may have been exposed to HIV within the past 72 hours, call one of our navigators (phone nr). The pharmacy can assess for post-exposure prophylaxis and provide time-sensitive care.

What the Patient Can Expect

At the pharmacy visit, patients will:

  • Meet privately with a trained pharmacist

  • Complete a brief intake

  • Receive rapid 4th-generation HIV testing

  • Start PrEP or PEP if eligible

  • Leave with clear next steps and follow-up support

Many patients can start treatment the same day.

Ready to Refer?

Choose the referral option above to get your patient connected to pharmacy-based PrEP and related services.

For questions about the referral process or eligibility.