Contact and Support

We are here to help. Use the options below to reach the right person quickly.

Contact the pharmacy where you plan to receive care.

  • Each participating pharmacy manages its own:

  • Appointments and walk-in availability

  • PrEP and PEP starts and refills

  • HIV and hepatitis C testing

  • Test results and medication questions

  • Same day or urgent needs, including PEP

For Patient Care and Appointments

Find a Pharmacy Near You

Community Health Worker Support

A community health worker is available to help patients and providers navigate care before and after the pharmacy visit.

Contact the community health worker for help with:

  • Understanding next steps after a pharmacy visit

  • Follow up lab testing or referrals

  • Insurance questions and cost concerns

  • Enrollment in assistance programs such as PrEP AP

  • Transportation support, including Lyft rides

  • Connecting to primary care or specialty providers

Community Health Worker

Name: Lizbeth Rivas

Phone: (760) 301-7747

Email: prepcarepharmacy@gmail.com

If you leave a message, someone will get back to you as soon as possible.

Pharmacy Partnership and Program Questions

For questions about joining PrideScript or how the program works.

Contact the program team for:

  • Becoming a partner pharmacy

  • Program requirements and training

  • Workflow and implementation questions

  • Policy, billing, or reimbursement support

  • General program feedback

Program Contact

Name: Jessa Koch, PharmD

Title: Associate Professor, Loma Linda University School of Pharmacy

Email: jkoch@llu.edu

Phone: (909) 558-4140

Project Leadership and Strategic Inquiries

For questions about the PrideScript program at a leadership or organizational level.

Contact the Project Director for:

  • Program vision, strategy, and partnerships

  • Health system, public health, or academic collaborations

  • Media or outreach inquiries

  • Grant or funding-related questions

  • General feedback about the program

Project Director

Name: Alex Dubov, PhD, DrPH

Title: Associate Professor

Affiliation: Loma Linda University, School of Behavioral Health and School of Pharmacy

Email: adubov@llu.edu

Referrals and Urgent Situations

Referring a patient?

Use the referral form for the fastest processing.

Referral Form

Possible HIV exposure within the past 72 hours?

Call the navigator line immediately so the pharmacy can assess for PEP.

Phone: (760) 301-7747